BuildOps – Director of RevOps

At BuildOps, we’re building a groundbreaking software solution, built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

BuildOps is a rapidly growing B2B SaaS company that provides operational software to HVAC, plumbing, and electrical contractors. We have raised over $100 million from top-tier VC firms such as Fika Ventures, Founders Fund, and 01A Advisors, whose CEO Dick Costolo sits on our board. Our remote team is seeking a highly motivated and experienced AE Manager to join our Sales team. Although the role is remote, we strongly prefer candidates located in Los Angeles.

Position Overview: We are seeking an experienced and dynamic Director of Revenue Operations to join the BuildOps revenue team. This senior leader will play a critical role in driving our growth, optimizing revenue processes, and ensuring the accuracy of our forecasting and planning as we the business and prepare for the next phase of our growth journey.The Director of Revenue Operations will be responsible for implementing best practices, streamlining processes, and supporting strategic decisions to significantly impact the overall revenue efficiency and scalability of the business.

Key Responsibilities:

1. Revenue Strategy & Planning:
• Lead the Annual Planning Cycle in partnership with FP&A, including setting targets, quotas, compensation plans, and designing organizational structures.
• Oversee and enhance our forecasting processes, with a focus on improving pipeline management and visibility.
• Partner with key stakeholders on pricing strategy, ensuring adherence as we introduce additional products and complexity.
2. Data Insights & Analysis:
• Develop and maintain GTM reporting, establishing goals, baselines, and warning signals to proactively address potential issues.
• Own data governance and quality, building an ideal data flow across systems, which will be crucial as AI becomes more integrated into our tech stack.
• Provide data-driven insights to the leadership team, enabling quick and informed decision-making.
3. Systems & Process Optimization:
• Oversee the technology stack for GTM teams and drive the strategy for system improvements.
• Ensure the integrity of data across key systems, reconciling as needed.
• Document and standardize key processes, ensuring that the fundamentals are solid and scalable.
• Optimize the customer experience across our systems and teams, enhancing operational efficiency.
4. Enablement:
• Support the enablement strategy and provide management oversight, ensuring that our teams are equipped with the tools and knowledge needed to succeed.

Qualifications:

• 10+ years experience in Revenue Operations, preferably in a fast-growing SaaS environment.
• Demonstrated success in driving revenue strategy and operational efficiency at a business of our stage and beyond.
• Strong understanding of data governance, forecasting, and pipeline management.
• Hands-on approach with the ability to operate effectively in a lean team environment.
• Excellent cross-functional collaboration skills, with the ability to influence and partner with senior leadership.
• Experience with AI integration in tech stacks and a strong foundation in data insights and analysis.

What we offer:

• Competitive salary, bonus and stock options
• A comprehensive benefits package
• Flexible PTO
• Flexible and hybrid work schedules (this particular role would be in-office 3 days a week at our HQ in Santa Monica)
• Company events like BBQs and team-building activities, both in-person and virtual
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

Who we are:

BuildOps is a fast-paced, high-growth start-up, committed to transforming a $30-billion industry through our all-in-one platform. Leveraging the latest technology, we’re taking commercial contractors from the world of pen and paper operations to digitized, efficient, data-driven business.

Our co-founders have over a decade of experience in both construction and SaaS technology, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful startup exits, including a $1.2 billion acquisition.

BuildOps has raised multiple rounds of funding from some of the largest and most reputable Venture Capital firms, including Founders Fund, Fika Ventures, Siemens Next47, and Greenspring Associates.

Forbes Magazine

“BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space.”

TechCrunch

“The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees.”

Crunchbase

In a statement, [former NFL superstar] Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”

Wall Street Journal [Paywall]

BuildOps, the Santa Monica, California, startup that provides software for real estate subcontractors was seeded with $5.8 million in funding from investors including Fika Ventures, MetaProp VC, Global Founders Capital, CrossCut Ventures, TenOneTen, IGSB, 1984 Ventures, Liquid 2 Ventures and Ground Up Ventures.