About Ergeon

We are disrupting the trillion-dollar construction industry with technology, making it possible for almost any profession to operate remotely. Our company is the only startup combining the strengths of technology and remote work to solve the challenges of residential construction.

Unlike most other products and services, hiring a contractor for a home improvement project is very far from a 1-click experience today. Ergeon aims to empower skilled local contractors with human and technology-powered services to make home improvement easy. We take a full-stack approach to create a seamless experience for homeowners, and leverage technology to scale the front back offices of contractors.

With the belief that everyone has a right to professional growth and respect regardless of their location, we proudly have staff (aka Ergeoneers) in over 40 of countries, with a great score and recommendation rating on Glassdoor. Come join us to make construction friendly and accessible!

Ergeon: [er - g- eon]

Erg = unit of work or energy

Eon = billion years

Ergeon is founded by CS Ph.D. serial entrepreneurs Jiayue (Jenny) He and Odysseas Tstatalos. They picked this name to symbolize their joint passion for using tech to revolutionize work.

Overview of the Role

Sales Development Representatives generate business opportunities for the company by reaching out to potential commercial clients to create a continuous business relationships with them.

They also generate leads for potential Installers to recruit for our Field Team. Additionally, SDR’s provide support to both the Key Account Managers and Field Account Managers, with lead assignment, onsite support and communications.

Responsibilities

A typical day for a Sales Development Representative at Ergeon will include the following:

• Find and generate leads for both Commercial and Field Accounts.
• Cold call, email and text prospective Commercial customers to pitch Ergeon’s Value Proposition.
• Set up appointments with prospective customers and Key Account Managers.
• Review bid documents for large commercial deals.
• Create follow up structure and communication for commercial accounts.
• Monitor, update, and report on daily commercial closes and weekly FAM reports on installer recruitment.
• Coordinate communication with Key Account Managers and customers.
• Coordinate unsupported commercial onsites for the KAM team.
• Coordinate lead assignment for both KAM and FAM.

Desired Skills and Experience

Must have

• 1+ year working as a Customer Service Representative, Support Agent or Virtual Assistant
• Negotiation Skills
• Analytical Skills
• Communication Skills (both written and spoken)
• Ability to prioritize and manage expectations
• Team player with the ability to communicate across functional departments
• Schedule flexibility, working 40 to 50 hours per week between 8am and 8pm CST - Monday through Friday.

Nice to have

• Experience as Sales Development Representative
• Spreadsheet experience extracting and transforming data
• Experience anticipating and handling objections
• Quiet and professional work setup.

Technical Requirements

Good Laptop setup with Chrome browser

• Minimum of 8GB RAM
• Minimum processor:
  • For Intel variants of CPUs:
    • Core i3 8000 Series (8th Gen) or higher
    • Pentium N5000 series (Quad-core variant) or higher
    • Celeron J5000 series or higher (quad-core variant)
  • For AMD variants of CPUs:
    • Ryzen 3, 3rd generation or higher

Stable high-speed internet connection

• At least 5mbps upload and 20 Mbps download

Headset

• With a noise cancelling microphone
  

Power backup

• 250-300W UPS
  

Data availability

• Ability to access up to 1.5GB of data per day during storm outages

Compensation

Monthly salary between $1,040 - $1,300 USD

• A Sales Representative at Ergeon can expect to be making up to $15,600 USD per year.
• You'll be paid weekly through Upwork (www.upwork.com), the platform we choose to hire and pay our Ergeoneers all over the world.

Additional important information

Location

• This is a 100% remote position, for people located in Central America, including Mexico, Colombia, Ecuador, and Peru.

Bootcamp

• World-class Sales Training of 2 weeks including: 1-1 sessions, constant mentoring, teamwork, practical use and understanding of our technical tools, and live exercises to develop abilities.
• You are going to be able to do a full immersion in the day-to-day job, enjoy our amazing company culture, make great friends, and learn a lot!
• We are completely convinced that this period gives you the opportunity to decide if the job and the company are your perfect match, and it also helps us to know you better.

Availability

• The position is full-time, based on a 40 hours week.
• Availability Monday through Friday from 8:00 AM to 8:00 PM CST.

Ergeon’s benefits and perks for full staff members

Competitive compensation:We invest in people! We are constantly doing worldwide market research in order to offer globally competitive salaries. And we are well funded by VCs.

All-Remote since the beginning:We have a diverse team spread across 40+ countries. We stay connected through the best remote work practices such as flexible work hours, team events, remote happy hours, and by sharingour love of food!

Tech, Wellness Learning fund: You can have a $400USD bonus per year for software and hardware tools, workplace improvements, fitness-related spending (includes things like yoga classes, Fitbit tracker, new running shoes, gym membership. . .), and books, courses, training, or even attending conferences.

Stock options:All staff is eligible after 6 months offull-timework.

Birthday Paid day off:You can take the exact day, or Friday before if it is on a weekend!

Flexible Paid time off:You can take 12 days after working 6 months, PLUS 2 extra days per year for a maximum of 20 days.

Free Headset Benefit:You can get a noise-canceling headset since your first day workingfull-time.

Equipment:Laptop replacement after 1 year offull-timework. And every 3 years after that.

Co-Working Fund:Meet in groups of 3+ Ergeon friends and get reimbursed up to USD $20 for coffee, co-working, etc (once per quarter).

Language Classes:here at Ergeon you will have the opportunity to learn or improve a language!