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Aesthetic Coordinator-New York, NY (Upper West Side)

Ever/Body

Ever/Body

New York, NY, USA
Posted 6+ months ago

More about this role

It’s all about our clients and that’s where you come in.

We are seeking individuals who possess a natural desire for helping and serving others. As an Aesthetic Coordinator, you will greet and provide friendly, warm, and enthusiastic service to everyone who walks through our door. The Ever/Body way is all about taking your authentic passion for health, aesthetics and wellness and projecting that into making a client feel knowledgeable, confident and safe.

You will be our client’s first and last impression.

Responsibilities:

  • Act as a host and owner of the Ever/Body Client Experience
  • Deliver gracious hospitality and ensure a smooth and successful check-in and check-out process
  • Assist clients with pre-appointment documents
  • Schedule, maximize and coordinate appointments
  • Provide support to the Provider team with equipment and treatment rooms
  • Work hand in hand with the Sales and Provider teams to answer and optimize any client needs
  • Participate in daily operations activities such as: electronic record keeping, inventory, ordering front office supplies, restocking, and maintaining brand cleanliness standards
  • Administrative duties include but are not limited to: maintaining calendars, record-keeping, sorting mail and managing deliveries
  • Manage office email and phone communications to clients including: answering client queries, appt. requests
  • Sell packages, retail products, and take payments
  • Ensure confidentiality of sensitive information
  • Radiate our Ever/Body promises: Safety, Proven Results, Education & Transparency, Empathy & Warmth, and Embracing Every Beauty

Requirements:

  • Must exude a positive, friendly attitude with excellent client service and communication skills
  • Must exercise professionalism and discretion with sensitive and private information
  • Must have a passion for health, wellness, and beauty
  • Must be a motivated self-starter who can perform tasks without constant supervision
  • Must have organizational, problem-solving and multitasking skills
  • Must be a quick learner who can absorb and implement information
  • Must remain calm under pressure when handling client or provider needs
  • Must be reliable and act with integrity
  • Must be able to work a non-traditional schedule, including weekends
  • Must be able to lift up to 15 pounds and stand for long periods of time
  • Must have a working knowledge of GSuite and apple products
  • Undergraduate degree (or partial degree)

Pay and Perks:

  • Hourly Compensation Range: $20.00-$22.00 per hour
  • Paid time off and paid holidays for full-time employees
  • Paid family leave. We believe in supporting new parents
  • Medical, dental, and vision insurance for full-time employees
  • Employee HSA and FSA
  • Exceptionally generous discount for Ever/Body’s beauty services and products
  • One Medical Membership and Commuter benefits