Overview
We are seeking an Hardware & Systems Engineer to take full ownership of our hardware lifecycle from innovation and testing in the lab to ensuring deployments leave our facilities fully install-ready for client sites.

You will:

1. Play a key role in maintaining secure, efficient systems, collaborating across teams, and helping us scale critical infrastructure that supports both development and production environments.
2. Partner closely with software, materials, marketing, sales, and customer experience teams to deliver integrated product experiences and go-to-market readiness.
3. Act as the central point of contact between internal teams and external partners for all product-related decisions.
4. Support vendor selection and evaluation, focusing on capability, innovation, and cost efficiency.
5. Drive joint development efforts, ensuring alignment across internal and external stakeholders.
6. Partner with quality engineering and compliance teams to manage risk assessments, regulatory approvals, and continuous improvement initiatives.
7. Ensure high product reliability and adherence to global standards (FCC, CE, UL, etc.).
8. Monitor product performance post-launch and drive iterative improvements based on customer feedback and data analysis.

Key Responsibilities

Site Planning & Coordination

• Conduct site surveys to recommend placement of turnstiles, gateways, and sensors.
• Plan layouts, cable routes, and power supply locations.
• Prepare basic drawings, risk assessments, and method statements.
• Coordinate with clients and third-party vendors for smooth installations.
• Verify third-party readiness before scheduling delivery and installation.

Installation & Setup

• Support installation of turnstiles and RF gateways, including LV power, ACS panels, cables, and card readers.
• Deploy and configure smart badges and wearables on-site.
• Ensure proper delivery routing and site access for equipment setup.
• Travel to customer sites up to 50% in the US or globally.

RF System Configuration

• Set up and maintain LoRaWAN, BLE, RFID, NFC, and networking equipment.
• Test and troubleshoot sensors and gateways for reliable data transmission.
• Use tools like PuTTY, Tera Term, and FileZilla for remote access and log retrieval.

• Validate wireless hardware performance in lab and field environments.

• Hardware Development & Testing*

• Support prototyping, testing, and refinement of current and new hardware systems.

• Provide structured feedback to improve hardware reliability and integration.

• Assist in ensuring device interoperability with software platforms.

Customer Enablement

• Onboard and train customers using standardized templates.
• Offer on-site and remote support to ensure smooth system adoption.

Qualifications

• Bachelor’s degree in Hardware or Network Engineering, Computer Engineering, or a related field.
• 1+ years of experience in hardware development, network administration, and hardware integration.
• Hands-on experience with routing/switching hardware (Juniper, Cisco, or equivalent).
• Strong understanding of network protocols, VLANs, firewalls, and diagnostics.
• Experience with virtualization technologies such as vSphere or VMware.
• Familiarity with secure access protocols like SSH, GPO, SFTP, and SSO.
• Proficiency in managing systems within Debian or UNIX environments.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work cross-functionally.
• Comfortable working independently and collaborating in fast-paced, cross-functional teams.

What We Offer

• Competitive salary and benefits package
• Flexible hybrid work model (Brooklyn-based)
• A hands-on role with autonomy and ownership
• Exposure to emerging technologies and innovative projects
• A collaborative team culture and leadership that values your input
• Tools and travel expenses covered
• Unlimited PTO
• Health insurance