Fraud Analyst
Rent App
Fraud Analyst
Fraud prevention and compliance are at the heart of what we do. We're looking for a sharp, detail-oriented Fraud Analyst to help us protect our platform and our users while enabling fast, secure payments across ACH and debit rails.
What You’ll Do
As a Fraud Analyst, you’ll work directly with our engineering, operations, compliance, and support teams to investigate and resolve fraud and risk-related issues. You will:
Investigate ACH and debit card fraud cases, including unauthorized returns (e.g., R10, R11) and chargebacks
Own escalations from our offshore fraud analysts related to suspicious transactions, accounts, or identity mismatches
Review failed KYC and AML alerts, coordinating with our identity and compliance vendors (e.g., Plaid, SentiLink, Footprint) to determine next step
Monitor transaction trends and flag anomalies or patterns that may indicate fraud or abuse
Draft dispute response documentation for financial institutions, including credit unions and banks
Collaborate with our support team to explain fraud decisions to affected users and landlords
Work with engineering and product teams to improve internal tooling and reduce manual review time
What We’re Looking For:
2+ years of experience in fraud operations, risk analysis, or compliance — ideally in a fintech or payments environment
Strong understanding of ACH payments, return codes, and debit chargeback processes
Familiarity with fraud and compliance tools such as Plaid, SentiLink, Alloy, Socure, or similar
Excellent written communication — you’ll be writing dispute emails, fraud summaries, and partner communications regularly
Sound judgment and high integrity — you’re trusted to make decisions that affect money movement and user outcomes
Comfort working in a fast-paced, highly collaborative startup environment
Bonus: experience working with offshore operations teams or managing ticket queues
Why Join Us
A meaningful mission: Helping renters build credit and avoid late fees while keeping landlords paid
Small, high-trust team where your impact is immediate and visible
Competitive compensation and equity
Opportunity to shape anti-fraud and compliance strategy at an early stage
- Remote status
- Fully Remote
About Rent App
Rent App is a consumer fintech platform that makes paying rent simple and secure. Renters can pay landlords directly, split payments into installments, and build credit for free. Landlords receive fast, reliable payouts. Our platform includes advanced compliance and fraud detection systems, as well as internal tools to support customer operations, risk management, and financial reporting.