Join us as a Product Management Specialist at Itron, where you’ll be the driving force behind our Mobile Software and Equipment for the Networks Business. Get ready for a role filled with energy, collaboration, and innovation as you help deliver customer-centric solutions that power smarter utilities and a more sustainable energy future.

Duties and Responsibilities

• Collaborate closely with engineering teams and external partners to define detailed product designs, functional specifications, project plans, and testing strategies that support innovative and reliable utility and energy solutions.

• Act as a customer-centric and accountable partner to sales and service delivery teams by supporting pricing, delivery coordination, and technical inquiries to enable successful customer outcomes.

• Lead engaging technical presentations for customers, partners, and internal stakeholders, clearly communicating product capabilities, value, and differentiation across utilities and energy markets.

• Represent Itron at trade shows, industry conferences, and customer events, promoting product solutions with authenticity, collaboration, and enthusiasm.

• Partner cross-functionally with marketing, training, engineering, partners, and installation teams to develop accurate, accessible, and compelling product documentation and enablement materials.

• Serve as a subject matter expert by delivering product training to internal teams and guiding service delivery teams on evolving technologies and best practices.

• Provide expert consultation to support the planning, design, and development of technical solutions that align with customer needs, regulatory requirements, and business priorities.

• Take ownership of complex technical support cases, working collaboratively and accountably with internal teams to drive resolution while maintaining a positive customer experience.

• Deliver ongoing technical support and case management through multiple communication channels, building trusted relationships with partners and customers.

• Investigate technical issues, collaborate with engineering and support teams, and proactively drive issues to closure using an agile and solutions-oriented approach.

• Travel up to 10% to support customer engagements, partner collaboration, and industry events.
  

Required Skills & Experience

• Bachelor’s degree in Computer Science, Engineering, or Business with a strong technical foundation, or equivalent professional experience.

• Ability to work collaboratively across cross-functional teams in a fast-paced, innovative technology environment serving utilities and energy customers.

• Demonstrated accountability for delivering high-quality, customer-focused outcomes aligned with organizational goals.
  

Preferred Skills & Experience

• Excellent written, verbal, and presentation skills, with the ability to clearly and inclusively communicate complex technical concepts to diverse audiences.

• Results-driven and proactive mindset, supported by strong analytical, strategic, and problem-solving capabilities.

• Highly organized, flexible, and agile, with the ability to manage multiple initiatives simultaneously in a global or cross-regional environment.

• Experience supporting or delivering technology solutions within the Utilities & Energy sector.
  

Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

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